ALSO Group
Feb 2022 — PresentHead of Platforms Development · eCommerce, Cloud Marketplace, Retail Solutions & IoT
- Lead a 120-person Platforms Development organisation across six European countries, with 14 direct reports and approximately €12M in budget and cost responsibility.
- Scaled the function from 80 to 120 engineers and from 4 to 15 autonomous teams, establishing Product Ownership, QA, Architecture and Delivery Lead practices.
- Improved delivery predictability from 20% to 80% through portfolio prioritisation, structured planning, quality gates, transparent measurement and decision governance.
- Built leadership capacity from 2–3 to 15 team leads, with defined autonomy, escalation practices, people development and team-level cost awareness.
- Reduced critical production outages from several per quarter to zero in the most recent year by strengthening service ownership, engineering standards and operational resilience.
- Represent Delivery & Architecture on the Platform Board, aligning stakeholders across WebShop, ALSO Cloud Marketplace, Exero and selected IoT capabilities.